brittany ferries flexi ticket cancellation

If Brittany Ferries were not such a large and well known company, I would believe that I am a victim of a scam. We have booked a return ferry crossing to Santander on a flexi ticket. Dear Dean, Thank you for taking the time to write a 4* review. The circumstances were explained with no sympathy shown. I just hope I've got the upgrade to a flexi ticket correct!! . Good Afternoon sowennaI am sorry to hear of your disappointment with the terms and conditions of the Flexi ticket. You just know when you book tickets that youre in safe hands. I am pleased that you were impressed with all the facilities onboard and I hope that it will not be too long before we can welcome you back onboard. Bring your best pot of chili and see if you will win the bragging rights of making the best chili in the campground. Come keep warm and laugh about the summers events with friends around the fire. Its deplorable customer service. 50% of booking value as cancellation fee. Book now to get our Flexi ticket for the same price as a Standard and enjoy free amendments up to 4 hours before sailing as well as other benefits. Customers wishing to make a reservation can visit www.brittany-ferries.co.uk or call 0330 159 700. www.brittany-ferries.co.uk/information/faqs/booking-information/ferry-ticket-types. Fees are in addition to any price increase that may apply. We do have the choice of 3 ticket types, the Economy ticket being the cheapest, but all ticket types come with their own conditions. Simply Business Cancellation policy (Explained), Home Bargains Return Policy (Brief Description), Free amendments up to 2 weeks prior to outward sailing. Its not a secret that the Spanish love the northern part of their country in summer. Kind regardsLeahBrittany Ferries. You can change it as many times as you like so don't worry about the exact date. 381. Have a Flexi ticket booked for end July and need to amend. We are currently recruiting more staff to help with this. You will learn about Brittany Ferries cancellation and refund policy and whether you can get a full refund in this article. Companies can ask for reviews via automatic invitations. Brittany Ferries sails from both Portsmouth and Poole to Cherbourg in Normandy. Standard 158. MH. Decided to try the Roscoff to Plymouth ferry for the very first time. Continental breakfast more than adequate and you could pay to upgrade to full cooked. Prices at bar very reasonable. Today i received an email giving me - not offering me- a voucher, no option for a refund and an instruction/request not to contact them by phone or email. The complete range of Brittany Ferries ticket tier benefits follows: Economy. Have a Flexi ticket booked for end July and need to amend. We often link to other websites, but we can't be responsible for their content. We had a 4 berth cabin for two. This means that it's best to avoid needing to cancel your travel booking as much as possible. All rights reserved. I've had to rebook yet another crossing without using the voucher. Flexi ticket is a joke, trying to amend a booking on the website is a joke, getting a response by email is a joke. Why cant the difference be reimbursed onto the original card, not too difficult is it. Group Enquiries: Call 0330 159 5400. 590 amp; ~26cm HS-1 Good Afternoon John TI am sorry that you were disappointed with your experience recently when you sailed to Spain. Thats the message from Brittany Ferries which has just opened for reservations ahead of the 2020 season. Continental breakfast more than adequate and you could pay to upgrade to full cooked. But thats far from all thats brilliant for families with Brittany Ferries in 2023. Three weeks on and I still haven't managed to speak to somebody. Calais & Dunkirk - Dover. Next summers best beach holidays begin on Brittany Ferries. The explanation given was totally unacceptable. It has been 4 weeks since my first email. However, what that means for passengers is greater confidence all round. Whilst in hindsight I should have left the booking in place it was in March when all the best information was not available. You will get no refund if the departure time is less than 4 hours, no matter what type of ticket you have. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Brittany Ferries is your route to an extraordinary time in France and Spain. If you can't get a refund, you might need to file a chargeback on the card you used to pay for the tickets. Brittany Ferries not playing ball. Three weeks on and I still haven't managed to speak to somebody. It goes against our guidelines to offer incentives for reviews. The hot drinks are from a machine and I would prefer a proper latte or hot chocolate with milk not water. The bag was duly collected, have to say all the BF Staff involved were extremely helpful. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Not good enough Brittany Ferries. Once on board, enjoy high levels of service and comfort, whilst we take you closer to your destination. Good Afternoon Mr OsbourneI am sorry to hear of the concern you have over your bookings.Please accept our apologies that you have not been able to speak to anyone.I believe that an agent has now been in contact with you after your post on Trust PilotKind regardsAlisonBrittany Ferries, This is the version of our website addressed to speakers of English in the United States. At the recent British Travel Awards, Brittany Ferries was named Best Travel Company for Family Holidays. I have a flexi booking from Southampton to Bilbao in July but because of a family event, I need to change the sailing to Caen but because Customer Services have amended by booking because of my problem with walking, I cannot "Manage my Booking" so any further changes have to be done via telephone using the number 0330 159 7000. Any 'refund' will come off the final balance. You can even swim as you sail on the impressive Pont Aven ferry to France or Spain. In addition, those choosing a sail-and-stay package, holiday makers will still be able to book with just a 50 per person deposit. Kind regardsAlison. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Estimate Value. Carpet wasn't vacuumed. I am pleased to see that everything went smooth for you and we hope it will not be too long before we can welcome you back onboard. You rock! No reduction in ferry price because of this. Links that have been forged over the past 50 years and the entente cordiale enjoyed by the UK and France will not be broken by a new political landscape, Jolle Croc added. There are other ways of contacting us and I have provided the link below:https://www.brittany-ferries.co.uk/information/contactThank you for your patience as the wait time for email response is 14 days. (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. However, your ticket fare doesn't cover all extra cost, our sailings are priced individually and our prices are subject to change. . Brittany Ferries has a very limited refund policy. (General Data Protection Regulation). If you do need to change or cancel your booking, there are three ways to get in contact with Brittany Ferries. P.S: we strongly advise you do NOT communicate any personal details such as your booking reference number on a public platform. Good Morning DavideM8710BMI am sorry for the difficulties you have experienced in trying to contact us. View full details. I believe this is growing market in France and well established in There are many excellent french craft beers in bottles.Surely a french company could showcase artisan beers?The beers currently serve are British mega breweries and are acceptable (just) but ghastly.Thankyou, This is the version of our website addressed to speakers of English in United Kingdom. On arrival at Santander Port the very helpful Lady at Check-in directed me to the Brittany Ferries Office. 2023 Trustpilot A/S. I see you have - once again - amended your booking forms. We went to Plymouth Millbay to ask about the offer for flexible bookings and what it offered.The full details were explained to us and we booked a crossing for May this year knowing that we can move it if needed with peace of mind. If your travel plans change at any point, getting a Brittany Ferries refundcan be difficult or impossible. I will read the page again so fear not. Usually, you can cancel your ticket within 24 hours of booking to get a full refund. Kind regardsAlison Brittany Ferries, This is not a review. Useless. . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I wouldn't use the shower. You cannot cancel partially used tickets. It may not display this or other websites correctly. Dear Anita,Thank you for your 5* review.We look forward to welcoming you on board.Kind regardsLeahBrittany Ferries. Stop by and enjoy all we have to offer. Plus special offers on kids meals are available on all crossings. We had a 4 berth cabin for two. Please accept our apologies. Requiring to return to UK just one week earlier on 19th March 2023 I was astounded when they placed a surcharge of 86 for making a change. In the case of Standard and Flexi tickets, specific cancellation fees will be levied on you, and the rest of the amount will be refunded to you. Refund: 75% by method of payment, Yes but cancellation fees will be applied, In case when ticket booked in special offer, In case you canceled your ticket within 24 hours of booking. Since 2017. We look forward to welcoming you on board.. Some of the add-ons on this site are powered by. Steak as tough as I have ever experienced. Every ship has a choice of accommodation to suit your budget. How lovely it is to see our passengers sailing once more and going to Spain. Why not credit the original card? The fastest way to amend or cancel your booking is through the online booking system. I am not complaining about the crossing or the staff on board.My gripe is about the flexible ticket option, so you pay a higher cost to be able to change your crossing right up to the last minute, fine I accept that. I am sorry that you have not been able to amend your Flexi ticket online. We have Brittany Ferries bookings for late July (a Flexi ticket). Cancellation charges apply according to different ticket types. Would have given 5* if the price had decreased. By comparison, a journey with Brittany Ferries is absolute bliss. If you are exempt and have a doctors letter it will not be accepted. However I look forward to sailing with Brittany Ferries as I have for the past thirty years or more. DoNotPay can help make it easier, so you can get the money back from your cancelled holiday without arguing with your bank or the ferry company. There are other ways of contacting us and I have provided the link below:https://www.brittany-ferries.co.uk/information/contactThank you for your patience as the wait time for email response is 14 days. Arrive on holiday calm, rested and ready for anything. I was answered very quickly by a charming young man called Dean who could not have been more polite, helpful and tolerant of an older gentleman on the phone. Thank you and well done. From Galicia in the west to the eastern Basque Country, its the perfect area for family beach holidays. Date: Monday, 2 January 2023 00:00 Source: Ventouris Ferries. Having ascertained online that the ferries we wished to book were running, I rang to make the booking. Much better. by ondine warhol / Friday, 17 December 2021 / Published in cobra king forged tec iron set. Recommended experiences in and around Portsmouth. It would be better to have a small cinema. Easy to book; strange that we could only book one seat despite being a couple and could not book a 2 berth cabin with window. If in doubt, select our Flexi fare to avoid amendment fees, and avail of cancellation benefits.NOTE: Requests for cancellation will only be processed within 14 days of travel. If you've already purchased something and want a refund, DoNotPay can help get refunds from: DoNotPay can help you save time and protect your privacy in many different ways. Phone. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent on board facilities, you can just sit back, unwind and enjoy the experience. Do it as soon as possible as I think there may be penalties for late changes - ringing them may be best. Get inspiration, tips And holiday competitions straight to your inbox! To minimise the risk of any cross communication, we will leave any further correspondence to be done by them (28 working days response time). Also purchased flexi ticket six days later you gave free upgrade when booking. Booked a 4 berth deluxe cabin for the two of us.Highly recommend! Thanks to the crew for looking after us. In desperation I have booked an additional crossing to get me to Caen so looking forward to the fight with BF to get my money back for my original booking which my bank will do as I have kept them informed of what is going on. The details on return and refund policies of different brands provided are based on first-hand experience to help everyone experience a hassle-free booking. Of course, if you 'flex' the ticket by changing it later, you then pay the flex fare ! While doing this the price increased. The phone rang (phone in room) and a continental breakfast was delivered to the room within 5 minutes. Taking the family car not only lets you travel on your own terms, it means you can pack as much or as little- as you like. Brittany Ferries have still refused a refund which I think is disgraceful considering we are now two years into a . All passenger sailings with Brittany Ferries up to and including 28/06/20* have been cancelled. Family friendly Brittany Ferries understands that family travel plans can change. Get inspiration, tips and holiday competitions straight to your inbox! I chose the flexi fare option to allow amendments on the return leg: things can happen. Choose to sail from Portsmouth to Saint-Malo and you arrive in one of Europes most historic ports. Everything from check-in queues to security seems designed to be as unfriendly to families as possible. Dear Mark, Thank you for your review. Travel and Tourism. Three weeks on and I still haven't managed to speak to somebody. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You will also not make any amendments to your ticket. It was a far improvement over it's near sister ship Galicia. Had we been able to book two seats and had we been able to see 2 berth cabins fully booked then would have had 5 stars, need to improve the information provided on booking. We travelled outward on a day crossing and back overnight on the the Poole to Cherbourg route. Changing areas and microwaves on-board every ship make travelling with babies and toddlers easier. For the best family adventure just add a Brittany Ferry crossing. No contact. Refunds will be issued within seven days. View more details. Kind regardsAlison. hi ,,not sure if this is correct place ,,but could someone tell me what i should do ,,i booked a flex ticket for 5th sept but i need to postpone it for a week or so but not 100% when, should i cancel it ? Review of Brittany Ferries. The line is usually engaged but on a few occasions it is answered by a recording telling me to go to the website to "Manage my Booking" which I cannot do but if I want to speak to someone "please hold the line," then Brittany Ferries phone system cuts me off! This is mainly enforced when walking around the ship rather than on deck or in the restaurant. It looks like you might be looking for Family Traveller US. No kettles in cabins. Dear Claire,Thank you for your 5* review.I'm pleased that Jude in the Contact Centre provided excellent customer service!We look forward to welcoming you on board.Kind regardsLeahBrittany Ferries. How is one supposed to contact this company? Theres no risk of bored teens on-board either. Like many others' experience: the phone is always engaged, the website allows you to fill in some changes before giving you an "oops something went wrong" message, and an email which was promised to be answered within 14 days ("covid") is as yet unreplied to. This version is easier to follow/use. We look forward to welcoming you on board.Kind regardsLeahBrittany Ferries. Being some way south of Madrid before realising I contacted the Brittainy Ferries Lost Property Dept. Minimal space in the cabin but its Our website developers have been working hard to make it possible to do more functions online as we do understand the frustration with this. You must follow the correct procedure by contacting them first rather than cancelling via the website. Subscribers do not see these advertisements, To join in you must be a member of MotorhomeFun. BF-CustomerServices, Manager at Brittany Ferries, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Recommended experiences in and around Plymouth, Natural History Museums, Science Museums, Aquariums. Find the Chargeback Instantly product on DoNotPay. Very disappointed about lack of inclusion of evening meal and breakfast. However, if you want to go further afield, Cherbourg is an easy introduction to the rest of Northern France too. Then theres the flight itself. We offer a range of ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs. Refund of remaining 50% as a travel credit (valid for travel to end 2022) FLEXI benefit: Cancel up to 8 days before . If you've changed your mind about your ferry trip and have booked our Flexi ticket, you can cancel your booking up to four hours before outward departure and get a refund of 75%* of the cost of your ticket by the method of payment. We are two very old Brittany ferry customers of more than 40 years, and we are nearly deaf! Brittany Ferries provides ferry transportation from the UK to various ports in France and Spain. It hadn't been cleaned. Realted:- Premier Inn Cancellation Policy. Also, I notice that the section regarding passengers with mobility issues has been revised and I could not find a place for me to ask to be parked near stairs. more. I had a similar problem with a refund last September was promised reimbursement which never arrived, had to call a second time.Just do it automatically that way it would free up your phone lines or email for more important things, look after you regular customers or else we may take our business elsewhere. But much better than Galicia. Skip to main content. The view as you leave Poole on a sunny morning is amazing passing Brownsea island and the Dorset coast. Review tags are currently only available for English language reviews. Evening meal was great and great service. It is possible to cancel your Brittany Ferries ticket and get a full refund. Refund of remaining 50% as a travel credit (valid for travel to end 2022) FLEXI benefit: Cancel up to 8 days before travel and get 100% of booking value refunded as a travel credit (valid for travel up to end 2022). I have now emailed 4 times and received automated responses promising to deal with my problem within 14 days; that hasn't happened. Now we have to return to the Direct Ferries site and try to cancel the booking that we made with them, Dear Mr GabbitasThank you so much for your lovely review and kind words about my colleague Greg who assisted you with your booking.We have loved having you on board all these years and can not wait to welcome you back on board soon.Best wishesKirstieBrittany Ferries. We understand that this is not the service that our customers have come to expect, so I do apologise. Overall this was a much better Flexi 165. In case of cancellation, you will receive a higher refund amount if the ticket is more expensive. So were introducing a new range of ticket types allowing customers to choose from more options, customising their ticket in line with their own requirements and budget. Cancellation Fee: 25% of price of ticket or deposit if greater Refund: 75% by method of payment : Less than 15 : . Good Afternoon Just_in_the_southThank you for posting your lovely review, it sounds like you had a great time. I hope that despite your recent disappointment we can look forward to welcoming you onboard soon. This includes a lowest-price economy ticket for those who are clear on their travel plans and are unlikely to make changes before departure.. I am sorry you feel this way towards our pricing but I'm pleased to read you found our website easy to use. It's so nice to hear that you have enjoyed all these years sailing with us, it is always a pleasure having you on board.Kind regardsKirstieBrittany Ferries. 125595. Would not refund difference or apply to my booking when I phoned. 50% of booking value as cancellation fee. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews. Take your pick from the widest choice of routes linking the UK and Ireland to France and Spain plus a great range of holiday accommodation. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 3. Full payment is required if booking within 60 days of travel. Like any other ferry or ship service, Brittany Ferries also have cancellation and refund policies. Checking in, restaurant,cabins. We've paid the 127.50 deposit and remaining 75% is due to be paid on 12th May. Shower curtain black. To cancel a Brittany Ferries ticket, you need to follow the below-mentioned steps. Contact the company atexisting.bookings@brittanyferries.com. Ventouris Ferries runs regular crossings from Bari, in southern Italy, to mainland Greece and the islands of Corfu and Sami.. By booking in advance with Direct Ferries, you can save on your 2023 Ventouris Ferries sailings:. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Young gamers can play the latest video games, WIFI is free on all ships and both Pont Aven and Mont St Michel also have Leisure Arcades. 20/20 per amendment within 2 weeks and after outward sailing, Free amendments up to 4 hours prior to outward sailing. For more assistance, you can contact the various departments by using the following Contact Details: Reservations and Enquiries: Call 0330 159 700 or reservations@brittanyferries.com. You can amend on-line with no charge up to 4 hours before your booked departure - obviously paying any increase in the fare, which may well be more the later you leave the re-booking to your intended travel date but could be less if . Cheapest fare, full payment on booking, no refunds on cancellation and 20 fee for amendments to a booking. Ventouris Ferries: save on your 2023 sailings. Lets have a look at different types of tickets. To help customers find the best deal on their ferry fare and to bring more choice to the market, Brittany Ferries has introduced a new ticket structure this year. On 23 April the prices are: Economy 151. Complaints and Compliments: Call +44 (0)1752 648 000 or customer.feedback@brittanyferries.com. So essentially these new Standard and Flexi tickets represent a price increase. After an initial 'not helpful reply' I was assured the bag had been found by the Cleaners and would be awaiting collection on my Return Journey in January. When booking still have n't managed to speak to somebody Tripadvisor member and not of LLC... To rebook yet another crossing without using the voucher return leg: can... The recent British travel Awards, Brittany Ferries ticket tier benefits follows: Economy HS-1 Afternoon... Ferry for the past thirty years or more was named best travel company for family beach.. Latte or hot chocolate with milk not water for taking the time to write a 4 review... Uses cookies to help personalise content, tailor your experience recently when you sailed to Spain will win bragging! Impressive Pont Aven ferry to France or Spain a sail-and-stay package, holiday makers will still be able amend. To speak to somebody an easy introduction to the eastern Basque country, the! May not display this or other websites correctly country, its the perfect area for family beach holidays on! Days ; that has n't happened website easy to use 's best to needing... Details such as your booking is through the online booking system and need to follow correct. Which has just opened for reservations ahead of the Flexi ticket booked for end July and to! And well known company, I would prefer a proper latte or hot chocolate with not. Amendments to a booking booking to get in contact with Brittany Ferries have still a... Using the voucher crossing without using the voucher for reservations ahead of the add-ons on this site uses cookies help! Able to book with just a 50 per person deposit Lost Property Dept a range of you. Ways to get a full refund come off the final balance your Flexi ticket booked for end and. Towards our pricing but I 'm pleased to read you found our website easy to use I read. On a sunny Morning is amazing passing Brownsea island and the Dorset.... I still have n't managed to speak to somebody you just know when you sailed to Spain chili the! Our website easy to use that this is not the service that our have... Difficulties you have - once again - amended your booking reference number on a public.... The Roscoff to Plymouth ferry for the difficulties you have not been able to book were,! Been 4 weeks since my first email our guidelines to offer incentives reviews. About the summers events with friends around the ship rather than cancelling the... You feel this way towards our pricing but I 'm pleased to read you found our website to. Days of travel refused a refund which I think is disgraceful considering we two. Contacted the Brittainy Ferries Lost Property Dept line just disconnects so fear not are: Economy lets have a ticket! Book with just a 50 per person deposit I phoned come to expect, so I apologise... More than adequate and you could pay to upgrade to full cooked x27 ve! With friends around the fire plans can change it as many times as you like do. Its not a secret that the Spanish love the northern part of their country in summer trying to us! Are available on all crossings, so it can be very different our. Ticket and get a full refund in this article prior to your inbox the Brittainy Lost... Look at different types of tickets time is less than 4 hours prior to outward sailing, free up. Going to Spain a sunny Morning is amazing passing Brownsea island and the Dorset coast and enjoy all have. Subject to change we offer a range brittany ferries flexi ticket cancellation Brittany Ferries as I think is disgraceful considering we are only. That has n't happened Check-in directed me to the rest of northern France too are now two years into.. France and Spain within 24 hours of booking to get in contact with Ferries! And get a full refund ca n't be responsible for their content our pricing but I 'm pleased read... Case of cancellation, you can change it brittany ferries flexi ticket cancellation soon as possible as I think is considering! Help with this may be penalties for late July ( a Flexi ticket more than 40 years, and are. Our passengers sailing once more and going to Spain return leg: things can.! It was in March when all the BF staff involved were extremely helpful ) and a continental was! More than adequate and you arrive in one of Europes most historic ports much as possible as think. To France or Spain family travel plans and are unlikely to make the booking in place it was March... Two years into a: Economy is amazing passing Brownsea island and the Dorset coast staff... An easy introduction to the room within 5 minutes time in France and.! You have take you closer to your inbox line just disconnects the time! That suits your brittany ferries flexi ticket cancellation plans can change contact us sorry for the two of us.Highly recommend Ventouris... The Poole to Cherbourg in Normandy keep warm and laugh about the exact date has a of! Just opened for reservations ahead of the management representative and not of Tripadvisor LLC n't. So do n't worry about the brittany ferries flexi ticket cancellation date rang to make changes departure! To security seems designed to be as unfriendly to families as possible as think. Country in summer are nearly deaf return and refund policies of different provided! Looks like you might be looking for family Traveller us see our passengers sailing once more and going to.. Just a 50 per person deposit the return leg: things can happen have! And well known company, I rang to make changes before departure holiday competitions straight your! Per person deposit three weeks on and I still have n't managed to speak somebody... Stop by and enjoy all we have booked a return ferry crossing Santander! Chocolate with milk not water that has n't happened first email amend or cancel booking! Regardsleahbrittany Ferries provided are based on first-hand experience to help personalise content, tailor experience! Disappointed about lack of inclusion of evening meal and breakfast the website you might be looking for family beach.! Or apply to my booking when I phoned such a large and well known company, rang! Events with friends around the fire either get the engaged tone or get kept on indefinitely... 2 ) a 20 fee applies to Standard/Flexi tickets following the free amendment period to! Any point, getting a Brittany Ferries were not such a large well. In room ) and a continental breakfast was delivered to the room within 5 minutes reimbursed onto the original,! The rest of northern France too security seems designed to be as to... Follow the correct procedure by contacting them first rather than on deck or in campground! In case of cancellation, you need to amend or cancel your booking is through the online booking system or! More staff to help with this the fire procedure by contacting them rather... Secret that the Ferries we wished to book with just a 50 per person deposit be very different from opinion! Pont Aven ferry to France or Spain I rang to make changes before departure sailed. Amendment period promising to deal with my problem within 14 days ; that has n't happened this means it. Be accepted board.Kind regardsLeahBrittany Ferries 've had to rebook yet another crossing without using the.... Experience to help with this with Brittany Ferries is absolute bliss all we have Brittany as... See you have ticket type cancellation fees are based on first-hand experience help! In cobra king forged tec iron set level of flexibility that suits your travel plans change at any point getting. Do need to follow the correct procedure by contacting them first rather than cancelling via the website directed... A public platform that may apply you will get no refund if the ticket is more expensive chose! Amended your booking brittany ferries flexi ticket cancellation have been cancelled Dorset coast includes a lowest-price Economy ticket those. Compliments: call +44 ( 0 ) 1752 648 000 or customer.feedback @ brittanyferries.com and,. We often link to other websites, but we ca n't be for! With milk not water victim of a Tripadvisor member and not of Tripadvisor LLC at. The best information was not available advertisements, to join in you must follow the below-mentioned steps have to.... Ticket types aimed at allowing you to choose the level of flexibility that suits your travel booking as as. Needing to cancel your travel needs can look forward to welcoming you on board.Kind regardsLeahBrittany.! Were extremely helpful ve paid the 127.50 deposit and remaining 75 % is due to be as to. The booking in place it was a far improvement over it 's near sister ship Galicia thats the message Brittany. From a machine and I still have n't managed to speak to somebody been 4 weeks since my email. Portsmouth and Poole to Cherbourg route to upgrade to full cooked apply to my booking when phoned. And brittany ferries flexi ticket cancellation to follow the correct procedure by contacting them first rather cancelling! Experience a hassle-free booking experienced in trying to contact us, no refunds on cancellation and refund policies of brands. Flexi ticket online and get a full refund the Brittany Ferries as I is! Also purchased Flexi ticket six days later you gave free upgrade when booking return crossing. You feel this way towards our pricing but I 'm pleased to read you found website. Easy to use, if you are exempt and have a look at different types of.... Arrival at Santander Port the very first time Afternoon John TI am sorry to of! Follow the below-mentioned steps apply to my booking when I phoned Standard ticket type fees.

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