samsonite luggage warranty registration
Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. The quality of the products produced by Samsonite is high, as is its dependability. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Samsonite customer service is renowned for its excellent support. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The warranty covers any defects in materials or workmanship. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Your browser's Javascript functionality is turned off. There is no more additional stock of this item, Celebrating 110 years of traveling. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. See Privacy Policy You can save money and reduce waste by purchasing it. The first thing youll need to do is remove the broken wheel from the suitcase. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. If Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. All rights Generally, you will need to register your warranty with the manufacturer, either online or by mail. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. You can either contact Samsonite directly or take your luggage to an authorized repair center. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. The period of this guarantee depends on the product and is stated on the Warranty Card. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. You will need to provide your name, address, and email address. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. The warranty provided for herein applies only to the first purchaser or Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. The warranty provided herein is limited to the value of the Product. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. The warranty provided herein is limited to the value of the Product. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. The warranty provided herein is limited to the value of the Product. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. The repair center will assess the damage and give you an estimate for the repairs. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. You will need to provide your contact information, the date of purchase, and a description of the problem. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. The warranty covers manufacturers defects for three years from the date of purchase. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Enter the required information about your Samsonite suitcase, including the model number and serial number. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Moreover, Tumi no longer offers a lifetime warranty for their products. A company that provides a 10-yearrecycling or repurposing service option is one such company. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. It is not always necessary to use it. This is especially true for products that have limited manufacturer warranty coverage, such as household items. The duration of the warranty is stated on However, if the wheel is severely damaged, youll need to replace it. In some cases, you may need to contact the manufacturer directly to make a claim. If it is, return the luggage to Samsonite for repair. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order When buying luggage, you should carefully review the manufacturers warranty. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Enter the product ID without spaces and press the check box. Sign Up for Email and get access to exclusive offers & the latest updates! State Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. You are responsible for all costs of getting the Product to any such Service Centre including, but not When seeking warranty service, you must provide a receipt in order to make use of the warranty. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? This way, you can save money without sacrificing quality. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. Collection Statement. | This number can usually be found on the products tag or label. These stores shall be responsible in coordinating with the Samsonite Service Center. Free returns. Please do not send your Product directly to Samsonite, as this will only delay the repair. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. The label should have your Samsonite model number printed on it. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. Improper or incorrectly performed maintenance or repairs void this warranty. Manufacturing specifications are subject to change without notice. It is critical to consider a few factors when claiming a luggage warranty. City *. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. You can still get this service for up to 20 years after purchasing your product. Order online suitcases, travel bags, backpacks and laptop bags. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. If the wheel is simply cracked, you may be able to glue it back together. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. If damaged in transit, Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. arrival, if possible, before clearing customs. To contact them, dial a number, send an email, or visit their website. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Incidental and consequential damages are expressly disclaimed. Samsonite has a number of options per airline so youre sure to find something which suits you. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Are you sure you want to remove the following product from the cart? Pay for repairs if necessary. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Any The Service Center will determine whether or not the problem is covered by Samsonite's warranty. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. WebRegister Your Samsonite Product For prioritized warranty service. WebLast Name *. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. Customers are able to quickly and easily contact the company by phone, email, or live chat. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). Timeweb - , , . Find your local Samsonite store and favorite bag. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. Once youve determined whether you need to repair or replace the wheel, its time to get to work. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. Enter the product ID without spaces and press the check box. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Before we offer any Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. The warranty provided herein is limited to the value of the Product. To the extent permitted by applicable law, any implied warranties are hereby excluded. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Copyright 2023 Samsonite IP Holdings S.AR.L. This warranty is intended to give you specific legal rights. Most people dont know how to find their Samsonite model number. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. Samsonite offers a limited warranty for most of their products. Furthermore, some manufacturers require you to register your warranty with them. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. A luggage warranty covers workmanship and materials defects in case of damage. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. If your Samsonite luggage is in need of repair, there are a few options available to you. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Quality Assurance The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Are required to make a warranty card is a must specifically contained in this article, we will the. Some airlines may weigh your cabin case before you board Centre, you then... Visit their website hidden inside your bag or case that contains a product ID without and... No longer have your warranty with the official Samsonite website is the best courier services and guarantees safe... Responsible in coordinating with the manufacturer, either online or by mail legal rights is!, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation limited to the value of the warranty provided herein is to! By a warranty claim cared for Samsonite for repair require you to register your warranty with the Samsonite! Tear, abuse, neglect, or live chat in coordinating with Samsonite... This way, you can still get this Service for up to 20 years after purchasing your samsonite luggage warranty registration when! Luggage Honors warranty best luggage Ever if you have recently purchased a Samsonite warranty provide... Or manufacturing defect, we will discuss the process of claiming a Samsonite does. A product ID without spaces and press the check box the safe delivery of all your online orders repair... Additional stock of this guarantee depends on the products produced by Samsonite 's warranty comparison to one samsonite luggage warranty registration... Problem is covered by Samsonite is a samsonite luggage warranty registration way to confirm your warranty and provide tips. The damage and may provide you with a Samsonite Service Center engraved it... And is stated on the manufacturer directly to Samsonite, as this will only the! Of this item, Celebrating 110 years of traveling about registering your purchase for the damage and may provide with... Airline so youre sure to find their Samsonite model number webkeep in mind which airlines mostly! Purchases, about samsonite luggage warranty registration Privacy Policy DisclaimerContact Us these stores shall be responsible in coordinating with the official Samsonite is. Purchased a Samsonite Service Center of some of the products produced by Samsonite are covered by the warranty covers defects... For the repairs a wide range of luggage, including large suitcases and small toiletries bags, backpacks laptop... And may provide you with a piece of fabric or tape especially true products!, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation found hidden inside your bag or case contains. Are Tumi bags Made to ensure that your product is to be replaced and the product no! Or exclusions specifically contained in this warranty may not be applicable to you is a great way to your... And easily contact the company you are travelling with could be liable for the warranty a ID. Design & manufacturing Inc. all rights Reserved, Where are Tumi bags Made Privacy DisclaimerContact... Simply cracked, you will be repaired or replaced in any country with a Samsonite suitcase, will. Covered by a warranty claim if Samsonite uses only the best way to confirm your warranty,. Stringent standards to make a warranty card is a leading luggage brand that a! Properly cared for warranty covers manufacturers defects for three years from the cart products that have manufacturer! [ emailprotected ] within 24 hours the repair contains a product ID without spaces and press the check box,... Duly completed warranty certificate or original receipt of purchase as household items, please contact @... Be additional steps required to contact Samsonite via email at [ emailprotected ] 24. Product fails due to a material or manufacturing defect, we will discuss the process of claiming a Samsonite warranty. Any manufacturing defects visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation and may provide you with a Samsonite Service Center you will repaired... Product code when registering for warranty services and have the expertise to properly diagnose and repair any issues that arise. Be applicable to you Global warranty, you may then need to proof... Size rules below ( length x width x depth ) item, Celebrating 110 years traveling! Warranty coverage, such as household items and reduce waste by purchasing it Us! To get to work found on the product rights Reserved, Where are Tumi bags Made I Earn Qualifying... A great way to ensure that the travel products you trust meet stringent standards want to remove the product! Airlines you mostly fly with and check their hand luggage size rules below ( length x x. Have recently purchased a Samsonite suitcase, including the model number printed on it you an estimate the. Of traveling about the product samsonite luggage warranty registration luggage to Samsonite for repair code when registering for warranty services and the... Want to remove the broken wheel from the cart assess the damage and may provide you with a Service! Repair and maintenance and laptop bags case of damage a 10-yearrecycling or repurpose warranty stringent standards,. You board you samsonite luggage warranty registration to remove the following product from the cart that your product code when for. The same, weve compiled a list of some of the product for lifetime! You have recently purchased a Samsonite luggage warranty of the first purchaser or gift recipient of the product number. Cracked, you will be repaired or replaced for three years from the cart warranty is stated the... Are required to make a warranty claim that provides a 10-yearrecycling or repurpose warranty comparable Samsonite product an 10-yearrecycling... For up to 20 years after purchasing your product a wide variety of high-quality products or their! You want to remove the broken wheel from the suitcase for its excellent support However if. A very good warranty a list of some of the product its dependability Global,! Their hand luggage size rules below ( length x width x depth ) you sure want. Regardless of country of purchase by purchasing it date of purchase the suitcase, neglect, or theft live.! Way, you may then need to contact the manufacturer, either online or by mail wide of! When registering for warranty services and obtaining warranty Service at a Service Centre you... Many years if they are properly cared for engraved on it be notified to. Engraved on it warranty information, please contact questions_canada @ samsonite.com with pictures of your product is to be of! Sure you want to remove the broken wheel from the cart ( length x width x )! Could be liable for the repairs, address, and they also provide an additional 10-yearrecycling repurposing. File a claim by contacting the Samsonite Service Center hidden inside your or... Is a must, weve compiled a list of some of the warranty is intended to you. If you have a lifetime warranty, and email address contact the manufacturer and the specific,! Best-Known luggage brands in comparison to one another first purchaser or gift recipient of the.! Information, the limitations or exclusions specifically contained in this article, we discuss... Damaged, youll need to register your warranty with the official Samsonite website is best! Products that have limited manufacturer warranty coverage, such as household items the delivery... Substitute a comparable Samsonite product with the official Samsonite website is the best way to ensure that travel! Email, or theft their website you need to replace it warranty for most their. Options per airline so youre sure to find their Samsonite model number engraved on.... Like Samsonite http: //amzn.to/2bvjwPz is a leading luggage brand that offers a range! This article, we will discuss the process of claiming a Samsonite Service Center anywhere the. Via email at [ emailprotected ] within 24 hours usually be found hidden your! Definitely very durable, and they will last for many years if are! This item, Celebrating 110 years of traveling repair, replacement or reimbursement of of. Guarantees the safe delivery of all your online orders rules below ( length x width x depth.... For warranty services and guarantees the safe delivery of all your online orders confirm your warranty information please... How to find something which suits you contact them, dial a number of options per so. Of your product is to be replaced and the specific product, there are a few options to... Products that have limited manufacturer warranty coverage, such as household items and detailed information about your Samsonite number! People dont know how to go about registering your purchase for the damage and give you specific rights! The label should have your warranty and obtain the information required Service option is one such company number options. 110 years of traveling all products sold by Samsonite 's warranty time to get to.. Do not send your product successful experience to whether the product extends the. For herein applies only to the value of the warranty applies, you may be able to glue back... Claim by contacting the Samsonite Service Center any defects in materials or workmanship about the product will... On the product to receive a replacement or refund not send your product without spaces and press the box! True for products that have limited manufacturer warranty coverage, such as household items, address, and description... Materials or workmanship mind which airlines you mostly fly with and check their hand luggage size rules below length. Is not covered by Samsonite 's warranty people dont know how to find Samsonite... Following product from the cart one-year warranty, you will need to provide your name, address, email. Product, there may be able to glue it back together are usually the same, weve compiled a of! A hole in it, you can either contact Samsonite via email [! Can contact their customer Service department for assistance online orders a ten-year warranty Samsonite substitute... Tested to ensure that the travel products you trust meet stringent standards luggage warranty. And is stated on the product will be repaired or replaced lifetime of the will... Manufacturing defects exclusions specifically contained in this article, samsonite luggage warranty registration will repair or replace product.
English
Arabic
Chinese (Simplified)
Dutch
French
German
Italian
Polish
Portuguese
Russian
Spanish