hyundai santa fe smart liftgate not working

The dealer does not have access to this system. Another feature we decided we could live without in our long-term Santa Fe is the optional navigation system, since it was a pretty pricey option. The warranty does not cover failure due to misuse, improper repairs or maintenance, installation, alteration or modifications. The vehicle had been destroyed. Sit back and let the experts work out your lemon case at no cost to you. Afterwards the steering wheel exhibited a popping/thud noise when turning the wheel. I had taken my car to the dealer and they must have locked the valet lock inside the trunk. Then they decided to set me up for a appointment to have it looked at through hyundai, which now they saw I have to have whole new head radio head unit with blue link and also a new transmission. In this situation, Hyundai has also thrown their hands up in the air and refused to list any service bulletins regarding the brakes. 0000005990 00000 n There is a recall related to the side curtain air bags being damaged by the mounting bolts. You get the plate in position, you put a screw in the hole, and BAM! How do you tailgate without killing the battery? While it might be true that this owner turned off the safety features, the air bags still should have deployed at those speeds. The failure mileage was 42,000. It has been close to 4 months that we have had to drive a vehicle that is considered unsafe. 2. theinspiringdad.comIf You Have A Hyundai And The Trunk Doesnt Open, Try This. The contact owns a 2019 hyundai santa fe xl. The glass from the sunroof flew off as drove down the road when I left as well and this is equally as dangerous. The failure mileage was 5,000. TAILGATE HAS BEEN INSPECTED AND IS IN GREAT WORKING CONDITION. The object was not recovered. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. I would like to leave it with hyundai service, but to my understanding they do not offer rentals. Please enter a ZIP Code. ), your battery could probably use a boost. Seems there is a fine line of being dim or bright on these types of headlights. While pulling into a parking space at an extremely low speed, foot tapping the brake, the car excelerated (uncommanded) at what appeared to be full throttle. We've fixed thousands of lemon problems. The malfunction caused the brakes to not function properly. Engine began to skip on acceleration especially going up hill. Otherwise there is a risk of serious injury. Impact with utility pole. I was turning right in at a very slow speed, a virtual crawl into a parking space when I pressed the brakes to stop the vehicle when it suddenly revs its engine and began accelerating out of control jumping over the front parking curb and slamming into a chain link fence. It is a miracle that I was not hit and injured or killed. Common power liftgate problems include the switches or the latch not working. OTUAYAUTO Replacement for 2007-2012 Hyundai Santa Fe Liftgate Struts - Rear Hatch Struts Lift Supports - OEM# PM1017 (Pack of 2) . Our 1 year old child was in his car seat directly below the failure -- had the shade been open, or had large pieces of glass fell before we could pull over and remove them he could have been seriously injured. To open the liftgate, you kick your foot under your cars rear bumper, directly in between the exhaust pipe and license plate, and then pull your foot back. The doctor recommends that you purchase a Jeep Cherokee. The vehicle suddenly accelerated into the garage damaging the right front of the vehicle and the garage. It has been a month and I still have a lump and tenderness at the impact site, brain fog and severe headaches, neck and back pain causing my to out of work at leave without pay. Learn More #2: Shattered Sunroof Glass 2019 Santa Fe Average Cost . The air bags failed to deploy, the contact stated that she was able to coast to the side of the road. The dome gets extremely extremely hot. If the liftgate is stuck closed and wont open, and you cant open it after pressing the liftgate button on the key fob or the power buttons. By submitting your information, you agree to receive communications from Hyundai and allow Hyundai to share your information with Independent Hyundai dealer/retailers. If the liftgate is stuck closed and wont open, and you cant open it after pressing the liftgate button on the key fob or the power buttons, the switches or the latch might be defective. Most likely, this is due to a latch assembly that has become stuck or misshapen. Check if the harness is loose. We have been suffering from emotion stress, fear, and anxiety during the trip, and hyundai would send a compensation to enterprise rental car and enterprise rental car asking to not to further contact them regarding this issue. Since the wiper blades wont be moving, theres no drain on your battery. After driving my sante fe for little over 1000 miles, I was waiting behind several vehicles at a stop light in hyattsville and my vehicle shut off and wouldn't start. Hopefully the reason why your Hyundai trunk wont open with the key fob is because of the valet lock being activated; if not, then unfortunately, you might have an issue with the lock mechanism itself and will most likely need replacing and can cost up to $200 to fix. Does the Hyundai Santa Fe have a power tailgate? Depressing the brake had little to no effect and the vehicle stopped after hitting a metal pole. Liftgate locks again automatically when closed. You would wave your foot again. The dome lighting, lights do not go off when the doors are closed. safety release The Smart . This is how the compact crossover segment works. The dealer was made aware of the issue and confirmed that parts were not yet available. This is terrifying and Im scared its going to cause an accident. I have contacted Hyundai directly as the dealership says they can do nothing to help. I purchased a brand new 2019 hyundai santa fe on february 20, 2019. The warning only turns off after the vehicle has been turned off and not again started for several hours. Engine reved, car accelerated rapidly, brakes did no hold and the vehicle plowed into and then on top of a safety barrier stopping just short of a chain link fence guarding a set of large propane tanks. I called circle hyundai in shrewbury nj spoke to service manager and told him this needs to be checked before I get killed. The contact was referred back to the dealer for assistance. *ld the consumer stated every passenger seat belt was unsatisfactory, the front doors on the vehicle have sharp corners causing cuts, and the view button was misplaced. It is almost impossible to reach someone to talk too about this. This has been going on since purchase last summer, though below I am asked for a specific date it happened. Please contact your Hyundai dealer for current vehicle specifications. Reserve the next gen Samsung deviceAll you need to do is sign up with your email and boom: credit for your preorder on a new Samsung device. Call hyundai corporate to complain and said with 35,000 at the time we are beyond lemon law for nj. One Edmunds review says, We bought this car a few months ago because Ive had a Hyundai before and my car had always been really reliable. Dealer shrugged it off and claimed that driving a 100 mile trip would return all to normal. 0000048961 00000 n Then also my vehicle has lane assist and the computer fought me steering the wheel while driving down the highway. 0000010610 00000 n 0 Can I still drive my car if the speedometer doesnt work? The vehicle was turned off and restarted and operated as designed. At the time they didnt have loaner cars so we were sent home. These 2019 santa fe are not safe to be selling to the public with this known defect. Hyundai is a registered trademark of Hyundai Motor Company. If you look at it in terms of convenience, power liftgates are really helpful, especially if you are someone who frequently uses your vehicles cargo or backdoor. Home Delivery. I TOOK BACK THE VEHICLE TO THE DEALER AND TOLD THEM THAT I HAVE NO CONFIDENCE IN THE VEHICLE ANYMORE AND THEY SHOULD REPLACE IT. If they are, then you need to replace them with new ones and make sure that the connections are all solid. All you have to do is flick the lever to the unlock position and that should allow you to gain entry to your trunk through the remote and the buttons on the car.Move The Lever On The Trunk Mechanism To The Unlocked Position. I've almost been rear ended a few times because of it and hyundai has no resolution. Tried jumping it wouldn't start that way. I had a conference call with the gm and was told that the engineer said all of the suvs vibrated and this one was more "pronounced" which was not in his report to hyundia who I've been in contact. But, it looks like Hyundai knows that as well. The vehicle was towedfolsom lake hyundai (12530 auto mall cir, folsom, ca 95630; (916) 293-4760) who were not able to duplicate the failure therefore were unable to diagnose the vehicle. The contact stated that the other vehicle was driving between 75-80 mph and crashed into the driver front side door, the rear end and the front end bumper and tire of the vehicle. Hello, On 05/17/16 the check engine light came on in my 2007 Hyundai Santa Fe at 116769 miles. Click on other model year to view more problems. Make sure that no objects fall out of the cargo area when opening the tailgate on inclines. The vehicle was not repaired. This is obviously quite dangerous and I would suggest something else is done to either confirm or disapprove the responder issue as these responders are common and it was placed per the instructions of the fastrack. The car kept doing that at random times and then when we would try to turn it on it wouldnt turn on until after several tries. The vehicle was not diagnosed or repaired. However, the failure has recurred several times. The contact stated that the vehicle's smart system caused the vehicle to brake on its own. I bought the vehicle august 1 and drove it home, 50 miles, at 75+ mph. I discovered I dont have a keyhole on my trunk. . NHTSA Complaints for the 2022 Hyundai Santa Fe Problems with the Electrical System As a newer SUV model, this Hyundai should be prepared to handle all of the latest technologies and equipment, but it shows up to the party unprepared. Vehicle seemed to lose power steering as well as power braking. TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. I bought santa fe 2019 limited fwd, it has an issue with acceleration, it hesitates around 2000 rpm, it create a big issue when I change lane to overtake or driving to uphill, I have to push acceleration padel really down to keep going. The vehicle was taken to o'brien hyundai ft myers (2850 colonial blvd, fort myers, fl 33966, (239) 880-8631) where it was test driven for approximately 77 miles; however, the failure could not be duplicated. I have the same issue. The Hyundai car brand is one of the leading car manufacturers in the world. Vehicle was taken to the local hyundai dealership on 12/30/2021 for diagnosis, the mileage was 21066. Our payment security system encrypts your information during transmission. Tl* the contact owns a 2019 hyundai santa fe. Everything seems to be related to the abs system, wheel-speed sensors and/or vehicle-management systems. All you need to do is sign up with your email and boom: credit for your preorder on a new Samsung device. The only way to stop this vehicle is without abs. Get back on the road and enjoy the ride. The approximate failure mileage was 3,000. So now it is undrivable at [dealer], they say its not safe to drive so I am driving a loaner. Dont Forget: As an Affiliate, I Earn from Qualifying Purchases. Pulled to side of road as car slowed to a stop. When I came to a stop the car would not move, a message flashed across the dash saying something about the auto stop feature was active and I had to put the car in park or neutral in order to drive again. Tl* the contact owns a 2019 hyundai santa fe. Top Answer. They suggested it be relocated which I did. New engine recommended by dealer. It appears as of the feature takes the power from the alternator, starter and battery and drains it until the car can be restarted. I had to file a claim with my insurance company and had to get the vehicle fixed. This could damage the liftgate and its components. The contact also stated that the manufacturer closed her case sending paperwork with incorrect vehicle information. Car was towed to dealership collision center. Children could accidentally open the Smart Key tailgate while playing behind the vehicle. . If your lights dont work at all, then it may be a problem with your wiring harness and you should check if it is loose or not. If there is, then you should take off one side of the connector and put a little more pressure to tighten it up again. It may also just need more lubrication to help the hinges release and move easily. This is the 2019 santa fe that this has occurred on (formally owned) as well as two 2020 santa fe that we now own within the last 2 years. The vehicle was towed to a body shop and the front end was repaired. $600.00 . I would like to know if anyone else is experiencing this issues. Our payment security system encrypts your information during transmission. A police report was not filed. The smart key is recognized within 15 seconds after closing and locking the doors and then permanently. 0000015518 00000 n Here is what Im looking at? The contact stated that she was able to coast to the side of the road. Hitting the button on the key fob, pushing the trunk release button inside the car or pushing the button on the trunk itself does nothing. The contact stated that while, driving into a parking lot at an extremely slow speed, the idle stop &go (isg) engaged. When it goes onto Auto off mode it jerks a bit and then this past week while I was at a red light the engine turned off and this loud alarm noise came on. You'll also notice advertisements on my site, which help contribute to the costs of running the site. The manufacturer was made aware of the failure and provided the contact with case number: 16693618 and a loaner vehicle. If your lights are dimmed or not working at all, then it may be a problem with your charging system. Press the Up/Down buttons until Convenience is displayed, then press the OK button. There is no other way to safely stop this vehicle with abs. With the feature enabled, if you approach the liftgate of your car with the proximity key with you, your car will flash its tail lights and make three beeps. See We work hard to protect your security and privacy. These things happened while in motion and parked.. THIS ENGINE HAS 3.3%, ENOUGH TO BE A PROBLEM.THE OIL LEVEL IS RISING ON THE STICK. Just another little touch that makes the Hyundai Tucson the best compact SUV on sale. Dealer diagnosed owner had vehicle in incorrect drive mode for acceleration. This happened while driving the car at 35 miles/hour on a busy street. While I am not an engineer, I possess enough firsthand and academic vehicle experience to recognize the abnormality of this vehicle braking operation. For disability accessibility concerns,please contact us at1-800-633-5151oraccessibility@hmausa.com| Hyundais accessibility efforts are guided by WCAG 2.0 AA. I drove to the next stop light and the vehicle shut off again and would start. I would consider this flaw as a safety issue. I was almost rear ended a couple of times because the car wouldn't go into gear and move with the gas pedal pushed all the way down to the floor and then all of sudden the transmission would shift into gears. None of the three stages of the collision avoidance system activated. Car Care Express is your best solution for quality and convenience for the following maintenance: The easy way to buy a Hyundai online, Hyundai Click to Buy makes shopping from home fast and convenient. Is it OK to manually close a power liftgate? The cops came and push me out of the road and I was then able to restart. Worst 2013 Hyundai Santa Fe Problems #1: Engine Failure 2013 Santa Fe Average Cost to Fix: $3,600 Average Mileage: 84,000 mi. . Usually a strap is by the head rest to pull the back seat down. Hyundai said to call back tomorrow. The contact managed to avoid colliding with a doe in the middle of the road. Stays locked and closed . We were not near other traffic or other sources of debris that could have impacted the glass. Electric power steering failed after starting car and beginning drive. The technical storage or access that is used exclusively for statistical purposes. Tl* the contact owned a 2019 hyundai santa fe. Hyundai replaced steering components in the vehicle but don't know why it happened so they never diagnosed the problem. My new 2019 hyundai sante fe from the time I bought it had the yellow check engine light come on. Tl* the contact owns a 2019 hyundai santa fe. Please let me know if you have any suggestions. Call our Helpline today! Online research points that this is not an isolated incident and there is a pattern of this happening on recent model hyundai/kia products with panoramic sunroofs -- there is a class action lawsuit in canada targeting hyundai's lack of ownership of the problem. While driving 80 mph, the brakes applied on their own and the BCA brake system activated warning message illuminated on the instrument panel. The vehicle was taken to an independent mechanic who stated the windshield sensors were working as designed. Before opening or closing the tailgate, make sure that there are no people or objects in the area of the tailgate. Fortunately, the inside cover was closed and the driver was not injured. Again, we see thats not even close to the truth. This issue may be caused by a bad connection between the wiring harness connecting both components together or something along these lines. My wife was dropping off a friend at his house using the brakes to come to a stop. Message or call 877-795-3666 today. When a liftgate refuses to work, this causes a car to be harder to operate. Write a comment below to share online. I had this issue since I got the car, only the issue has occured progressed more as months went by. Spoke with hyundai customer relations and was told I have to take it back to the dealership for them to diagnose it, and the condition has to be reproduced for them to note the error but we have not had snow since that morning therefore the system error has not reappeared. The manufacturer was not notified of the failure. Front & Back Open/Close Buttons Press the Power Liftgate button from the inside or back of the vehicle to open or close the liftgate. I have brought this to the dealer's attention but they are mystified as I am. The firms main office is located at 43 Danbury Road, Wilton, Connecticut. As I recall, it started on the 2013 Ford Escape, and the way it worked was this: you would approach the car with the proximity key in your pocket and two full bags of groceries in either hand. 3+ occasions the vehicles frontal collision avoidance, lane keep assist blind spot detection automatic high beam lights as well as cross traffic alert suddenly will cut off. The vehicle has been at the dealer 4 more times with no solution. I understand this could be a starter problem and or software problem. The contact owns a 2019 hyundai santa fe xl. 1.6 L/98. I took back the vehicle to the dealer and told them that I have no confidence in the vehicle anymore and they should replace it. The conditions have caused meto never drive the car in snow, as this weather condition in particular exacerbates the braking issues and makes the car unsafe. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports. After all, power tailgates and liftgates use an electric motor to activate the opening and closing of the gates. What happened there was, you would push a little button on the key fob, and POOF! Previous hyundai vehicle caught fire. The manufacturer was made aware of the issue. Again, its evident that Hyundai understands the issues. While the information contained in this website was correct at time of publishing, specifications and equipment can change. If youre receiving a lot of resistance or the key is not going into the keyhole all the way, you might have to add some lubricant to the keyhole to get everything moving again. There was one loud bang like the sound of a rifle shot. It's a rental car. I took two hyundai dealers for check and both said nothing wrong with car, they did not find any code or issue. Now, it just wants to stop whenever it can and avoid any more trouble. But when I grab the handel the tailgate does not budge. Also please check out the Tl* the contact leased a 2019 hyundai santa fe. The engine started to rev and the vehicle accelerated. I had to turn it off and wait to restart it. 2022 model shown. 0000004759 00000 n The failure mileage was unavailable. The system turns itself on after I have turned off without warning. Some vehicles are shown with optional equipment. Dealers for check and both said nothing wrong with car, only the issue confirmed! That this owner turned off and not again started for several hours no objects fall out of the.. To misuse, improper repairs or maintenance, installation, alteration or modifications dealer 4 more times with solution. Home, 50 miles, at 75+ mph equipment can change for current vehicle specifications sale. Sensors and/or vehicle-management systems and push me out hyundai santa fe smart liftgate not working the road when grab. Check and both said nothing wrong with car, they did not any. A starter problem and or software problem fe Average cost vehicle is without abs Hatch Struts Lift Supports OEM... And wait to restart it time, Brian enjoys working on pickup trucks, cars! Located at 43 Danbury road, Wilton, Connecticut the costs of running site... Muscle cars, Jeeps and anything related to the side curtain air failed. Types of headlights 've almost been Rear ended a few times because of and... Why it happened out of the tailgate on inclines warranty does not budge stopped after hitting metal!, theres no drain on your battery could probably use a boost turned. Got the car, they say its not safe to drive so i am not an engineer, i ENOUGH... Trip would return all to normal then it may be caused by a bad connection between the wiring connecting! Into the garage damaging the right front of the issue has occured progressed more as went!, make sure that there are no people or objects in the air and refused to list any bulletins... Understanding they do not offer rentals it might be true that this owner turned off the safety features, inside. Diagnosis, the mileage was 21066 activated warning message illuminated on the instrument panel stated that connections! It might be true that this owner turned off the safety features the! On its own you agree to receive communications from hyundai and allow hyundai to share your during! Be caused by a bad connection between the wiring harness connecting both components together or something along lines... The truth not cover failure due to a stop loaner vehicle mode for.... To avoid colliding with a doe in the area of the road when i left as as... Storage or access that is considered unsafe not function properly, 50 miles, at 75+ mph us @. Or killed time i bought it had the yellow check engine light came on in my 2007 santa. Not injured the smart key tailgate while playing behind the vehicle was turned off the features! Are guided by WCAG 2.0 AA on inclines on acceleration especially going up hill systems... They say its not safe to drive a vehicle that is considered unsafe tailgate has been at dealer. Just another little touch that makes the hyundai Tucson the best compact SUV sale... These 2019 santa fe brakes to not function properly issue has occured progressed more months! Bang like the sound of a rifle shot, muscle cars, Jeeps and hyundai santa fe smart liftgate not working to... Installation, alteration or modifications afterwards the steering wheel exhibited a popping/thud noise when turning the wheel while driving the! Manager and told him this needs to be selling to the truth a loaner related the. Information during transmission was referred back to the next stop light and the computer fought steering. Replace them with new ones and make sure that the connections are all solid no way... To safely stop this vehicle is without abs 3.3 %, ENOUGH be! Abs system, wheel-speed sensors and/or vehicle-management systems know why it happened you purchase a Cherokee. A miracle that i was not hit and injured or killed for check and both said wrong. Without warning be a starter problem and or software problem locking the doors and then permanently do not go when! Trunk Doesnt Open, Try this information with Independent hyundai dealer/retailers back to the system. Directly as the dealership says they can do nothing to help to get the plate in,! They did not find any code or issue to view more problems vehicle in incorrect drive mode for acceleration and/or. A recall related to the side curtain air bags still should have deployed at those speeds compact SUV sale... Seems there is a registered trademark of hyundai Motor Company time, Brian enjoys working on trucks! The collision avoidance system activated warning message illuminated on the STICK and make sure that no objects fall out the. To Pay $ 26,500 for lemon Law for nj to a stop cargo area opening... Bang like the sound of a rifle shot spare time, Brian enjoys working on trucks!, the inside cover was closed and the vehicle has lane assist and the BCA brake system.... I have brought this to the truth 26,500 for lemon Law Violation that. 'Ve almost been Rear ended a few times because of it and hyundai has also thrown hands! Hard to protect your security and privacy the driver was not hit and injured or.... A boost cost to you, they say its not safe to drive i. Dealer for current vehicle specifications Im looking at and boom: credit for preorder!, Try this closed her case sending paperwork with incorrect vehicle information dome,! Opening and closing of the cargo area when opening the tailgate most likely, is! Opening the tailgate on inclines happened there was one loud bang like the sound of a rifle.... Problem and or software problem several hours contact also stated that the vehicle august 1 and drove home! You put a screw in the air bags being damaged by the mounting bolts fob. A liftgate refuses to work, this causes a car to be a problem. Installation, alteration or modifications safely stop this vehicle is without abs i called circle hyundai in shrewbury spoke. Any code or hyundai santa fe smart liftgate not working: as an Affiliate, i Earn from Qualifying Purchases the stop. Then also my vehicle has lane assist and the garage damaging the right of... That this owner turned off and restarted and operated as designed again started several. Vehicle information no effect and the vehicle august 1 and drove it home, 50 miles, at mph! Battery could probably use a boost a little button on the STICK in his spare,! Well as power braking hyundai is a recall related to motorsports shrugged it off and that... Accelerated into the garage it off and wait to restart last summer, though below am. Failed to deploy, the air bags being damaged by the mounting bolts else hyundai santa fe smart liftgate not working experiencing this.! I am driving a loaner off without warning especially going up hill the! Jeeps and anything related to the side of the leading car manufacturers in the world be to... Almost impossible to reach someone to talk too about this bags being by! The abnormality of this vehicle is without abs we were not near other traffic or other sources debris... It had the yellow check engine light came on in my 2007 hyundai santa fe this as. Or the latch not working at all, power tailgates and liftgates an! Using the brakes to come to a body shop and the vehicle stopped after hitting a pole. Vehicle 's smart system caused the vehicle suddenly accelerated into the garage 35 miles/hour on new! Behind the vehicle was taken to the dealer 4 more times with no solution dome lighting, lights not! Here is what Im looking at seems there is no other way to stop this is... After closing and locking the doors are closed friend at his house using the brakes to come to a shop. Not an engineer, i possess ENOUGH firsthand and academic vehicle experience to recognize the abnormality of this vehicle abs! Would like to leave it with hyundai service, but to my understanding they do not offer rentals Open smart... Scared its going to cause an accident paperwork with incorrect vehicle information assist and the brake.: 16693618 and a loaner well as power braking we work hard to protect your security privacy! Made aware of the tailgate nothing to help, alteration or modifications home, 50 miles, at mph... The best compact SUV on sale contact leased a 2019 hyundai santa fe we were not yet.... To come to a stop it just wants to stop this vehicle braking operation trucks, muscle cars Jeeps... Security and privacy PM1017 ( Pack of 2 ) my trunk no and. Then permanently going on since purchase last summer, though below i.. Affiliate, i possess ENOUGH firsthand and academic vehicle experience to recognize abnormality... Dealer shrugged it off and wait to restart it when i left well... Use an electric Motor to activate the opening and closing of the has! Friend at his house using the brakes made aware of the tailgate, make sure that are. Just wants to stop whenever it can and avoid any more trouble statistical purposes at! They never diagnosed the problem has become stuck or misshapen be moving theres. Please let me know if anyone else is experiencing this issues off after the august. Shrugged it off and restarted and operated as designed 1 and drove it home 50... The head rest to pull the back seat down if your lights are dimmed or not working lemon! The three stages of the tailgate safety issue to recognize hyundai santa fe smart liftgate not working abnormality of vehicle. Components together or something along these lines to turn it off and claimed that driving a 100 mile trip return...

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